Privacy Policy for Velvet Aura
Effective Date: 31 May 2024
At Velvet Aura, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. Velvet Aura is operated by Robyn Emerson, a UK sole trader, trading as Velvet Aura. Our website is hosted on the Wix platform.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you register for our services, subscribe to our newsletter, purchase products, or contact us, we may collect information such as your name, email address, phone number, billing address, and payment information.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.
- Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To process your orders, manage your account, and provide you with the products and services you request.
- To Improve Our Services: To understand how our website is used and to improve our offerings.
- To Communicate with You: To send you updates, promotional materials, and other information related to our services. You can opt out of these communications at any time.
- To Ensure Security: To protect our website and users from fraudulent activity and to ensure compliance with our terms of service.
3. How We Share Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. Wix, as our website host, may collect and store data in accordance with their own privacy policies.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests to protect our rights, privacy, safety, or property.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to access, update, or delete your personal information. You can do this by contacting us directly. Additionally, you have the right to object to or restrict certain types of data processing.
6. Use of Wix
Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall. For more information on how Wix handles data, please refer to the [Wix Privacy Policy](https://www.wix.com/about/privacy).
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: team@velvetauraliving.com